As Customer Experience Director at Best Buy, I launched a digital signage program to support weekly promotional deals and improve the speed of in-store retail communication.
Before the Hot Price system, updating weekly deal signage required a four-week production lead time, limiting the team’s ability to respond quickly to changing promotions. By moving the program to digital signage, we reduced update timelines from four weeks to just four days, creating a faster, more flexible way to deliver timely pricing and promotional messages in stores.
Project impact:
Developed a digital signage program that dramatically shortened promotional update cycles, improved operational agility, and enabled Best Buy stores to communicate weekly deals with greater speed and consistency.
